This eBook integral Performance Management explains the background of the iPM approach, what makes it different and advantages our customers receive every day again using iPM. Organizations that implemented iPM:
are in line with their strategy, in a durable way;
have a higher customer satisfaction and a better realization of the "moments of truth";
have involved employees that work together effectively and continuously develop themselves to realize and exceed customer values and organizational needs;
respond quickly to changes, are in control and are more calm;
are more nimble and alert because of professional processes;
are ready for the 21st century.
You can download the eBook for free. Enjoy your read.